(240) 585-5220

10766 Demarr Rd, White Plains, MD

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Customer Service and Why It’s So Important at a Dispensary

Waldorf Dispensary

Like any customer-based business, a Waldorf dispensary should strive to deliver the highest quality of care to its clients and exceed their expectations at every visit, i.e. good customer service.

A reputable dispensary should also pride itself on staffing knowledgeable budtenders who ensure patients have a positive experience and receive the information that they need to make a well-informed purchase.

Continue reading to learn why you should always insist on a dispensary that provides good customer service and why it’s so important.

3 Things Every Dispensary Needs to Provide Good Customer Service

1. Friendly Staff Members

You can usually tell the type of customer service you will receive immediately upon entering a dispensary. As such, look for staff friendly staff members that greet you and offer to help in any way they can.

Steer clear of dispensaries that don’t promptly acknowledge and welcome you. You should also avoid establishments where you are made to feel bad about seeking assistance or asking questions.

2. Knowledgeable Budtenders

waldorf dispensary

A dispensary’s level of customer service largely depends on its budtenders. That’s why, in addition to being friendly, budtenders should be extremely knowledgeable and work to educate clients about different products and methods of consumption.

3. Clean and Professional Establishment

Just as you would expect a restaurant or doctor’s office to be clean and professional, a dispensary should be held to the same high standards.

Accordingly, a dispensary should be well-maintained and feature a wide-variety of cannabis products, that are properly labeled and stored to preserve quality and freshness.

Friendly, Knowledgeable, and Professional Dispensary in Waldorf, MD

If you are looking for a friendly, knowledgeable, and professional Waldorf dispensary in Maryland, please contact our dispensary online or call Dispensary Works at (240) 585-5220 today.

We strive to provide each and every client with excellent customer service and are happy to answer any questions that you may have about our products or dispensary.

Contact Info

(240) 585-5220

10766 Demarr Rd
White Plains, MD 20695

9am – 9pm M-Sat
12pm – 6pm   Sun

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